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Frequently Asked Questions Question: I thought Epic Global Solutions was part of a family of translation/localization companies. What kind of other services does EGS provide? Answer: EGS is indeed part of the TransPerfect/Translations.com family of translation/localization companies, but we are first and foremost dedicated to providing technology and consulting solutions. Because these solutions play an important role in our clients' plans to enter international markets, we deliver the technical and consulting support for your long-term business objectives. Question: What type of technology solutions can Epic Global Solutions provide? Answer: The EGS team is focused on the development of custom technology solutions to streamline your unique globalization initiatives. Our clients value our custom technology development, system integration, professional services and support offerings. In addition, we continuously expand and enhance our company's existing suite of globalization technology products. Question: Why do I need to internationalize my web site or application? Answer: Web sites or applications that are aimed at an international audience must be adapted to the specific environment and requirements of the target locales' languages and cultures. This process is called "Internationalization" and includes considerations such as providing sufficient space in user interfaces to allow for text expansion, support of international character sets and multi-byte codes, or using culturally appropriate content and images. Question: What are Epic's Internationalization services? Answer: Epic Global Solutions' internationalization services ensure that your web site or application is not only accurate and culturally appropriate, but also localization-ready - thus avoiding cost and delays during localization. Our internationalization offerings range from internationalization scoping and assessments to enablement and training services. Question: How can Epic Global Solutions help me with my globalization strategy? Answer: EGS provides a full range of services designed to steer your globalization projects smoothly from concept development to implementation. Our industry experience is perfectly suited to guide you in engineering a comprehensive globalization strategy - from business objectives and market analysis to technology requirements and process definition. Based on your organization's needs, the Epic experts develop a solution that is completely customized for your unique environment. Question: Does Epic Global Solutions provide only Internationalization and Globalization services? Answer: Thanks to our team's deep industry experience and technology capabilities, we are able to support you with a number of globalization and internationalization related services through such offerings as Globalization Program Management, Hosting, or Business Process Outsourcing. Your unique needs and business challenges are the only guiding principle in everything we do. Question: What type of companies does Epic Global Solutions support? Answer: At EGS, we are proud of the companies that turn to us for support with their technology or consulting needs. Our client list includes companies of all sizes and from all walks of life. One of our greatest strengths is our ability to provide clients that span our family of companies with unique one-stop localization, consulting and technology solutions, thus relieving the burden on their internal organizations. |
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